While at Bellingham Makerspace, I updated the flow and information content of the website, resulting in a 75% decrease of calls regarding information and a huge SEO boost. It had previously contained irrelevant pages, too much information on the homepage, and a confusing login section that didn’t do much. Wording was retooled across all subpages that remained as well. Though I had to work within the constraints of Wordpress, I did my best and most of what I did still remains to this day.
I also worked to formalize and standardize the branding across Makerspace documentation and media, as that had been woefully inconsistent and lacking in most cases. I began with the existing logo, and came up with the below guidelines for everyone to use, even simplifying the process by generating templates in our Drive. [https://issuu.com/raqueldottle/docs/branding] I also curated content for social media and created monthly Mailchimp newsletters that were easy to read and informative without being overly wordy.
Example of Mailchimp/Social content

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